AHLA Hospitality Training Course: Supervision & Management

PROGRAM AT A GLANCE

Length of Program:  Each course can be taken over a 60 day period.

Delivery:  Online. Video-based learning.  Enrol on second wednesday of each month

Fees: $199 + GST per course

Admission Requirements:  Active subscription account with video.tourismworks.ca.

WHAT CAN YOU EXPECT FROM THE COURSES?

The AHLA (Alberta Hotel & Lodging Association) Hospitality Training Course is comprised of over 100 unique video assets and designed for those entering, and currently working in the hotel sector of the hospitality industry.  

The courses use customized video assets created by The Studio at Olds College to guide the learner through the various modules.  In order to access the videos, you must have an active account with video.tourismworks.ca.   The learners will be required to watch a video (or series) of videos prior to proceeding with the assessments.

These courses, and accompanying videos, were developed with active leaders in the hospitality industry who were kind enough to lend their knowledge and experience to this training program.  

COURSE DESCRIPTIONS

Supervision & Management is designed for those individuals that already have preliminary hospitality industry experience and are looking to move into middle-management or supervisory positions.  This course will focus more on the development of leadership and communication skills and contains interviews and panel discussions with industry leaders as they share their knowledge and experience.   This course contains four unique section:

1.0 Introduction To Supervision & Management

2.0 Communication & Quality Service

3.0 Human Resources

4.0 Marketing